Why does my BTYahoo email inbox show that I have 1 New Message when I don't?

My BTYahoo email account has been showing that I have an unread message for months now when I actually don't. Its really starting to bug me and of course BT charge a fortune for technical help! Has anyone had the same issue? I have tried the new version and it did not correct it so I went back to the original version as I prefer it.

Why does my BTYahoo email inbox show that I have 1 New Message when I don't?
Try clicking on the mail icon in the tool bar at the top of the home page.
Reply:Yahoo was contacted about this and say it's a glitch, they have their engineers working on the problem. As long as you have looked through all the emails, open the inbox, click view all messages, then unread messages, if you have any late arrivals or in folders they will show. This has been happening in the classic mail since Yahoo has been upgrading the classic. It cleared for the rest of us without doing anything to make changes or fixing it. At the same time our new mail alerts stopped working, all is well now.
Reply:this is so annoying, mine has started showing two messages that are supposedly unread in my inbox. when I go in it says no unread messages.


It did this a while back then corrected itself or yahoo, dealt with it.


I don't know what the answer is
Reply:Do you have an email in your inbox? If so, click on it and wait for about 3mins so that it registers you have read it. It shouldn't show up as unread again. Usually, if we read an email fast, under a minute, it is still registered as unread. Other than that, can't help you. Sorry
Reply:Happens to me too but they are usually sent straight to spam when i look in the inbox..
Reply:Its possibly an old message that has been marked as read. Go through previous message list to find that sucker.
Reply:It can be manually marked read or deleted or moved to another inbox folder.